
AShop V User Guide152
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Administration Panel > Edit Products for each product. To be able to use the email method a mail filter
needs to be installed which runs an ARP script automatically when a message is sent to a certain
address.
Note: See ARP instructions for installation of ARP and mail filters.
You don't need to have a mailbox for each email address that is to be used in ARP. You can simply use
the catch all option in the server administrator, and you don't need to use the email sign up method of
ARP at all to be able to use it together with AShop. No additional configuration or setup other than what
is described in the install.txt of ARP is needed for the AShop integration but if you want the email sign
up method you must create a mail filter.
The first ARP message will be sent immediately when customers purchase associated products. Cron
jobs must be setup for ARP to automatically send subsequent messages.
Note: If ARP is installed in a subdomain, add the subdirectory path extension to 3 of the fields in the
arp3-settings.pl script file. For instance: /dir/subdir
Troubleshooting Tips
Internal Server Error When Running ARP
It seems like the most common problem with cgi scripts is that they have the wrong type of linebreaks
(Windows instead of Unix). This might happen when you upload the scripts with ftp in binary mode
instead of ascii mode.
Tips for AutoResponse Plus Users
Sending new messages to subscribers who have already finished the sequence
If you add new messages to a follow-up sequence and want "Finished"
subscribers to get those new messages, here's the process:
1. Set autoresponder status to "Suspended".
2. Add your new messages.
3. Set autoresponder status to "Active".
4. Filter subscriber list by autoresponder and status "Finished"
5. Use Subscribers > Group Tasks > Edit to set their status to "Active" en masse.
They will be added back into the sequence and carry on from where they left off.
After they have received the new messages, they will be re-flagged as "Finished".
Note that the above will only work if messages are added at the end of the sequence,
not in the middle of it.
2.26.3 Interspire Email Marketer
You configure and activate the Interspire Email Marketer integration by entering the URL to your IEM
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